Privacy Policy

---

Privacy Policy

Last updated: 2/11/2024

At MicDropMoments, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

When you place an order, we may collect:

• Your name, email address, and contact details
• Payment information (processed securely via our payment provider — we never see or store full card details)
• Answers you provide in our questionnaires to create your personalised song

We may also collect basic website usage data (such as cookies or analytics) to improve our service.

2. How We Use Your Information

We use the information you provide to:

• Process your order and deliver your custom song
• Communicate with you about drafts, updates, or support
• Improve our website and services
• (With your consent) showcase anonymised examples of our work for marketing

3. Sharing Your Information

We respect your privacy and will never sell your information. We only share data with trusted third parties when necessary to:

• Process payments
• Deliver files or products
• Comply with legal obligations

4. Data Storage & Security

We store your information securely and only for as long as needed to provide our service. Draft lyrics and questionnaires are kept private and will not be shared without your permission.

5. Your Rights

You have the right to request:

• Access to the information we hold about you
• Corrections or updates to your details
• Deletion of your data (where legally possible)

To make a request, please contact us at [Insert contact email].

6. Cookies

Our website may use cookies or analytics tools to improve user experience. You can disable cookies in your browser settings at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: [Insert email]

Business name: MicDropMoments